2014年11月14日星期五

Multi-Di@g J2534 FAQ-Multi diag J2534 VCI Serial Number

Many customers enter the wrong serial number when they firstly install? multi-diag access j2534 Pass-Thru OBD2 Interface, so the code they give us is wrong. Usually the wrong code is?19-*******SUU,but the normal code should be:?19-xxxxxxxSKL. So if our customer give the wrong code that the customer offers to our technician for activation, then it will appears a problem: when the customer use the activate code to handle his product then it will not read VCI and the product is unavailable. So if you find that the activate code is not?19-xxxxxxxSKL?then you should instantly change mutidiag J2534 VCI serial number as?070026. Sometimes you can not change the serial number, then you should uninstall the software which has been installed on your computer and install it again, finally you can fill the right serial number.
If you install multidiag J2534 for the first time, here are the steps for filling the right multidiag J2534 VCI serial number:
Step 1:during installation, when Mutli-Di@g configuration window appears, you should set Communication interface to USB.

Step2: set VCI serial number to?A070026(default)
For VCI not found problem. Maybe you think the device is broke as?Not Found VCI.
During testing take care that if there is USB or not in device manager. If usb cable doesn’t insert well then usb device can not be found and the software will hint Not Found VCI. Our factory technician has tested it and found that error, Not Found VCI, is because the usb cable did not be plugged tightly. So if you also met this error what you do is plugging the usb cable tightly.
For multi-diag access j2534 MULTI-DIAG J2534 version 2011,VCI serial number is?093479
Other multi-diag access j2534 OBD2 Device SP04 FAQ
Q:When using the product, it requires password and what it is?
A:Firstly remember to set VCI serial number as A070026 when you install the software, then it will give you a code.
Q:Is it necessary for COM cable?
A:No,it is not.COM cable can be used to connect directly.
Q:What is the latest version? How to update?
A: No update because the update will damage the device. The version is 2010-I.
Q:Does it work on W7 or VISTA?

A:No,just only Window XP system is OK.

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